Criteria to be included in the comparison results tables

We compare over 100 funeral plans so that our customers can find the right funeral plan for them at the best price.

There are over 50 funeral plan providers in the UK, offering a number of plans each. Many of these providers are not registered with the Funeral Planning Authority (FPA) and do not provide national coverage. Information about these providers can be found when you Click Here.

It is important to us that the funeral plans we compare on our website meet with our criteria as part of our commitment to our customers to provide the optimum experience when using our services. You can find out more about our commitment to you in our Customer Charter when you Click Here.

Our criteria for a funeral plan provider and the plans they provide to be included in our results comparison tables are:

1. The funeral plan company must provide national coverage
2. The funeral plan company must be FPA registered and/or make public how they comply with Article 60 of the ‘Regulated Activities Order’ (Financial Services and Markets Act 2000).
3. If the funeral plan is not administered by a FPA registered provider the funeral director, to provide the services of the funeral plan, must be allocated at the point of plan set up.

Why do we use this criteria?

National Coverage

Nobody knows what the future holds and having your funeral plan provided by a national provider means your funeral plan can move with you wherever you live. All funeral plan companies will allocate a funeral director local to where you live so you can be assured of a local service in your area. If you have a funeral plan and move home to a different locality please let your funeral plan provider know so a replacement funeral director can be allocated local to your new place of residence.

Funeral Director Allocation

When a funeral plan company allocates a funeral director at the point of plan purchase this means that you will know which funeral director will carry out the services of the funeral plan, and subject to the funeral plan features you can nominate who your preferred funeral director is. When a funeral director is allocated the funeral director will have contractually agreed to provide the services. A funeral plan administered by an FPA registered provider has the benefit of the FPA rules therefore if a funeral plan is not administered by an FPA registered provider we think it is important that a contract is in place with a funeral director for the services of the funeral plan to be provided.

FPA Registered

The Funeral Planning Authority (FPA) is an organisation set up by the industry to regulate providers in the UK pre-paid funeral plan industry. Their primary aim is to ensure providers that are registered with the FPA are operating in a manner that will result in customers getting the funeral they have paid for when it is needed. They do this by checking that all registered providers abide by a set of Rules and a Code of Practice, which exceed the statutory requirements. All FPA registered providers that provide national coverage are included on the comparison results tables.

Article 60 of the ‘Regulated Activities Order’ (Financial Services and Markets Act 2000)

Article 60 of the ‘Regulated Activities Order’ is the part of UK law that stipulates how customer money is kept safe in a funeral plan, so it is important to us that we only compare funeral plan companies that provide information of how they comply with this legislation.