The Funeral Planning Authority (FPA) is an organisation set up by the industry to regulate providers in the UK pre-paid funeral plan industry. Their primary aim is to ensure providers that are registered with the FPA are operating in a manner that will result in customers getting the funeral they have paid for when it is needed.
They do this by checking that all registered providers abide by a set of Rules and a Code of Practice, which exceed the statutory requirements.
They also help customers who have a complaint about a plan or a provider by attempting to resolve matters with the provider. If resolution is not possible they will provide access to their independent dispute resolution process.
The Funeral Planning Authority is not a trade or membership body that providers can just pay a fee to join. Rather they can choose to apply for registration, and then the onus is on them show that they can operate to the higher standards demanded by our Rules and Code of Practice. This is then tested on an annual basis when a provider’s re-registration application is considered by the FPA’s Compliance Committee.
There is an initial application to check that the providers comply with their high standards as set out in their Rules and Code of Practice.
To become a registered provider and maintain a registered status with the FPA, the provider has to complete an initial and then annual registration process. This subjects their business and its operations to independent scrutiny.
The registration process requires the provider to complete a series of application forms and to provide the FPA with detailed information about their business model. This will include items such as any Trust Deed, insurance agreement, accounts, actuarial valuations, investment arrangements and plan literature.
This registration process provides additional reassurance to current and prospective customers that the provider is operating to standards beyond the minimum legal requirements, and that this has been verified by an objective third party
To view the Rules of the Future Planning Authority please visit: http://funeralplanningauthority.co.uk/regulations/rules/
To view the Code of Practise of the Funeral Planning Authority please visit: http://funeralplanningauthority.co.uk/regulations/rules/
The Funeral Planning Authority (FPA) Board comprises the Authority's Chairman, Chief Executive, Chair of the Compliance Committee and 2 Non-Executive Directors. All Directors are independent and have no connections with the Funeral Planning industry.
The FPA Compliance Committee comprises 3 independent professionals appointed by the Board.
7 of the funeral plan providers featured in the comparison tables and results pages are registered providers of the Funeral Planning Authority.
Funeral plan providers featured in the comparison tables and results pages that are registered providers of the Funeral Planning Authority are:
Funeral Plan Market is not a registered provider of the FPA. Only funeral plan providers can a registered provider of the FPA. To find out more about funeral plan providers please Click Here.
“I have spent some considerable time going through the literature from Funeral Plan and found it to be very thorough in all aspects of what is a somewhat depressing subject (well, it would be its my funeral!) I know the funeral director and have the utmost faith in his ability to conduct the funeral in the best traditions of this sad time.”
“From the first phone call we were dealt with compassion and care. I cannot recommend them enough, the staff were so lovely and you get a designated contact who looks after you and is your point of contact. We used them for my mum , the crematorium was in beautiful grounds and the staff there were very good too”
“I was a little worried because I had never heard of them before but it was a caring and easy always there for me when I wanted them can very highly recommend thank you”
“From the initial phione call through to the aftercare, the staff at Funeral Plan Market were kind, friendly and we were trated with respect. Everything was handled by them and we were informed of developments at every stage.”
“The service and organisation of all the funeral arrangements were extremely good and conducted in a caring and sympathetic style. The Celebrant was particularly wonderful.”
“Having lost my daughter suddenly and unexpectedly I didn’t know what to do. we had discussed unattended cremation so I just looked online. I received an excellent and professional service nothing was too much trouble and I was kept informed”
Free Will Service when you setup a Plan with Grace funeral plan
Funeral Plan Market Limited, registered in England No. 10717084
Registered Office: Brewery House, 4 Castle Street, Buckingham, MK18 1BS.
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