The Fair Funerals pledge is a free and voluntary commitment:
To recognise that funerals can be expensive and many people struggle with the cost.
To help people to find funerals that are within their means.
To be open about their most affordable options, including third party costs:
Funeral Plan market agree that Funeral directors have a difficult job having to talk to people in grief about money – this requires skill and sensitivity. People are often reluctant to talk about money. By providing clear, comparable prices and making our most affordable funeral option visible, we can make a big difference to people on low incomes.
As well as helping people on low incomes, the pledge gives means our customers can be reassured that we take fairness and transparency seriously.
The Fair Funerals campaign is run by anti-poverty charity Quaker Social Action to tackle the root causes of funeral poverty. Since 1867 Quaker Social Action (QSA) has run practical projects supporting people in poverty. They also run the Down to Earth project which directly supports people in low incomes struggling with the cost of a funeral. The campaign tackles the underlying causes of funeral poverty. They do this in three ways:
Educating people about their choices so they can avoid funeral poverty
Influencing government to do more for bereaved people on low incomes
Working with the funeral industry to make funerals more affordable
“I have spent some considerable time going through the literature from Funeral Plan and found it to be very thorough in all aspects of what is a somewhat depressing subject (well, it would be its my funeral!) I know the funeral director and have the utmost faith in his ability to conduct the funeral in the best traditions of this sad time.”
“From the first phone call we were dealt with compassion and care. I cannot recommend them enough, the staff were so lovely and you get a designated contact who looks after you and is your point of contact. We used them for my mum , the crematorium was in beautiful grounds and the staff there were very good too”
“I was a little worried because I had never heard of them before but it was a caring and easy always there for me when I wanted them can very highly recommend thank you”
“From the initial phione call through to the aftercare, the staff at Funeral Plan Market were kind, friendly and we were trated with respect. Everything was handled by them and we were informed of developments at every stage.”
“The service and organisation of all the funeral arrangements were extremely good and conducted in a caring and sympathetic style. The Celebrant was particularly wonderful.”
“Having lost my daughter suddenly and unexpectedly I didn’t know what to do. we had discussed unattended cremation so I just looked online. I received an excellent and professional service nothing was too much trouble and I was kept informed”