Information and Advice about COVID-19

Last updated: 19th May 2021

COVID-19 is affecting all of our lives, below is some useful information about the impact of COVID-19 on funerals and funeral planning. For additional help and advice please contact us on 0800 689 1060 (this is a free phone number available 24 hours a day). It is very apparent to all of us that the rules regarding COVID-19 are changing on a regular basis, whilst our aim is to keep the information on this page as up to date as possible we cannot guarantee its accuracy so please do Contact Us should you require.

Attending a Funeral

From 17 May, the number of attendees at a funeral will be determined by how many people the venue can safely accommodate with social distancing measures in place, including anyone working. There is no longer a maximum number of attendees defined in regulations and this will vary by venue.

When inside the venue face masks must be worn at all times and social distancing is required by all attendees that do no live with each other or are part of a support bubble. Children under the age of 11 years old are not required to wear face masks or those who are exempt from wearing face masks due to a medical condition and have suitable documentation to confirm this is the case.

Attendance should also be within the capacity limits of the premises so that social distancing can be strictly adhered to. In some cases that may be less than the permitted number of people, although the majority of crematoriums can accommodate the permitted number and adhere to social distancing requirements.

Persons who are self-isolating for any reason (including the requirement to do so when entering the UK from countries not exempt from the 14 day quarantine requirement) can attend funerals if they are not symptomatic themselves and have not tested positive for COVID-19 within the last 10 days. Any person that has COVID symptoms, or has tested positive for COVID-19 with the last 10 days, should be self-isolating and are not allowed to attend funerals.

For those who are not allowed to attend a funeral many crematoria are providing webcast facilities to enable persons to attend funerals remotely.

A proportion of burial grounds are only providing the facility for a grave side service and therefore it is advised to check with the place of burial as to what facilities are available for a service.

Should you need to arrange a funeral for a person that has passed away please contact us on 0800 689 1060 or Click Here

Travel to a funeral

Travel to funerals including overnight stays is permitted.


For any religious, belief-based or commemorative events following a person’s death, such as stone setting ceremonies, the scattering of ashes or a wake, the maximum number of people permitted to attend is 30 in England and Wales; in Scotland the number varies between 50 and 200 depending on the level and venue capacity.

Pre Paid Funeral Plans

Purchasing a pre-paid funeral plan is not affected by the COVID pandemic. Pre-paid funeral plans can be set up in the same way as before the pandemic. When you purchase a pre-paid funeral plan hopefully it will not need to used for some time and the rules for attending funerals will be as they are at the time of death (not at the time of purchase). To compare pre-paid funeral plans to find the right plan for you at the best price please Click Here.

Direct Cremation

An unattended cremation without a service, also known as a Direct Cremation, has increased in popularity over recent years and even more so during the COVID pandemic. This is a lower cost option and provides the opportunity for family and friends to celebrate the life of the deceased in their own way, such as arranging a Memorial service or an informal gathering at a given location such as home, a place special to the deceased or hospitality venue. For more information regarding the direct cremation option please contact us on 0800 689 1060 or Click Here

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